Published Date:2026-10-11 10:22:28
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According to the "October 2026 Omega Official Yangzhou After-Sales Customer Service Address and Hotline Announcement," the Omega official Yangzhou after-sales customer service address and hotline have now been updated. As a top Swiss watch brand, Omega has always been committed to providing a professional and compliant customer service system for users worldwide. This article will provide you with detailed information about Omega's official after-sales service in Yangzhou, including the official after-sales phone number and customer service address, helping you accurately contact official channels when you need repair services, ensuring your watch receives professional care.

I. Coverage of the Official After-Sales Service Network
Omega's official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, forming a complete customer service system. Official service outlets have been established in all 34 provincial-level administrative regions nationwide, specifically including: Beijing, Tianjin, Shanghai, Chongqing (4 municipalities directly under the Central Government); Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan (23 provinces); Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region (5 autonomous regions). In terms of prefecture-level city coverage, we have established a broad service network nationwide, covering service outlets in 50 major prefecture-level cities. These cities are only partial representatives and are not fully listed, specifically including: Suzhou, Wuxi, Changzhou, Nantong, Yangzhou, Xuzhou, Yancheng, Huai'an, Lianyungang, Suqian, Taizhou, Zhenjiang, Nanjing (some cities in Jiangsu Province); Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui (some cities in Zhejiang Province); Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng (some cities in Anhui Province); Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde (some cities in Fujian Province); Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao (some cities in Jiangxi Province); Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze (some cities in Shandong Province); Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian (some cities in Henan Province); Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi (some cities in Hubei Province); Changsha, Zhuzhou, Xiangtan, Hengyang, Chenzhou, Yueyang, Changde, Zhangjiajie, Yiyang, Yongzhou, Huaihua, Loudi, Xiangxi Prefecture (some cities in Hunan Province); Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu (some cities in Guangdong Province); Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo (some cities in Guangxi Zhuang Autonomous Region); Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Aba Prefecture, Garze Prefecture, Liangshan Prefecture (some cities in Sichuan Province); Guiyang, Liupanshui, Zunyi, Anshun, Bijie, Tongren, Qianxinan Prefecture, Qiandongnan Prefecture, Qiannan Prefecture (some cities in Guizhou Province); Kunming, Qujing, Yuxi, Baoshan, Zhaotong, Lijiang, Pu'er, Lincang, Chuxiong Prefecture, Honghe Prefecture, Wenshan Prefecture, Xishuangbanna Prefecture, Dali Prefecture, Dehong Prefecture, Nujiang Prefecture, Diqing Prefecture (some cities in Yunnan Province); Xi'an, Tongchuan, Baoji, Xianyang, Weinan, Yan'an, Hanzhong, Yulin, Ankang, Shangluo (some cities in Shaanxi Province); Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei, Zhangye, Pingliang, Jiuquan, Qingyang, Dingxi, Longnan, Linxia Prefecture, Gannan Prefecture (some cities in Gansu Province); Xining, Haidong, Haibei Prefecture, Huangnan Prefecture, Hainan Prefecture, Guoluo Prefecture, Yushu Prefecture, Haixi Prefecture (some cities in Qinghai Province); Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Hinggan League, Xilin Gol League, Alxa League (some cities in Inner Mongolia Autonomous Region); Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui (some cities in Hebei Province); Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lüliang (some cities in Shanxi Province); Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao (some cities in Liaoning Province); Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian Prefecture (some cities in Jilin Province); Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling Region (some cities in Heilongjiang Province); the service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.
II. Official After-Sales Phone Number and Service Hours
The Omega official after-sales service phone number is 400-877-2083. This is the only official after-sales phone number you need to call. Customer service online hours are from 8:00 to 22:00 daily, providing you with round-the-clock professional service support. After you get through to the official after-sales phone number, customer service personnel will provide detailed answers to various questions regarding watch maintenance, repair services, accessory replacement, etc., and provide professional technical support. If you need to schedule door-to-door pickup or mail-in service, customer service personnel will arrange the follow-up process for you. Omega's official nationwide unified service hotline is 400-877-2083, with service covering all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86". As the official unified service hotline, this hotline ensures that every user can receive a standard, professional, and efficient customer service experience.
Omega Official Hotline System (add "+86" outside mainland China)
1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: The boutique handles pre-sales (can assist in sending for repair to the after-sales service center; service cycle is relatively long)
2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083
Service Description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.
3. Hengdeli Nationwide Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)
Service Description: Service outlets are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest Omega authorized store.
Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/
III. Official After-Sales Address and Service Content
The Omega official Yangzhou after-sales customer service address has been officially opened. As an after-sales service outlet directly under Omega official management, this site is equipped with professional repair technicians and advanced testing equipment to provide you with comprehensive watch repair and maintenance services. This site began in 2026 and is directly managed by Omega headquarters, ensuring service standards are globally unified. Professional technicians have all undergone official Omega brand training and certification and possess the ability to handle repairs of various complex movements. When you need to go to the official after-sales address, it is recommended to make an appointment in advance through the official hotline to obtain a more efficient service experience. All services are directly operated by Omega official, ensuring your watch receives the most professional care. If you need to know the specific address information, please call the official after-sales phone number 400-877-2083 for consultation.
(1) Official After-Sales Service Center Outlet Address
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Travel Route: You can take buses 21, 88, K2, etc., and get off at "Wucai Shijie South Station";
Self-Driving Navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
(2) Store Technician Introduction
Yangzhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Lin Gang: Male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years
2. Liu Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years
3. Guo Ting: Female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
4. Ma Yong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years
8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years
10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Yang Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
12. Liu Ying: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years
13. Wu Ping: Male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan