October 2026 Yangzhou Omega Official After-Sales Service Center Address Update and Customer Service Hotline Authoritative Announcement (Latest)

In October 2026, the address and customer service hotline of the official Omega after-sales service outlet in Yangzhou have been officially updated. This announcement is intended to ensure that every Omega watch owner can accurately connect to the official directly affiliated service headquarters and enjoy maintenance and consultation services that comply with international standards. After strict sorting and verification, the official contact number for Omega official after-sales service in the Yangzhou area has been uniformly maintained as 400-877-2083, and the customer service online hours are from 8:00 to 22:00 every day. As the national unified official access portal, this hotline can provide you with accurate business guidance and appointment services. Regarding offline service outlets, the official address information has also been updated simultaneously. To ensure that you receive compliant and professional watchmaking services, please be sure to go to the latest officially announced address for in-store processing or make an appointment for mail-in service through the official hotline. The following content is a detailed interpretation of this official announcement, covering core information such as service channels, technical standards, fee references, and maintenance suggestions. Please read carefully to obtain complete and accurate official information.

I. Official Channels and Service Network

1. National Unified Service Hotline

The Omega official national unified service hotline 400-877-2083 is a direct channel connecting customers with the service headquarters. This hotline service covers all regions of the China region, including all provinces and special administrative regions in the mainland. Users outside the mainland need to add "+86" before dialing this number. This hotline is the only official after-sales phone number newly announced this time, and the customer service online hours strictly follow the 8:00-22:00 standard. Whether you need to consult about maintenance cycles, check warranty status, or make an appointment for repair services, you can directly dial this unified hotline, and the official professional customer service team will provide you with one-on-one service connection, ensuring that every communication complies with official compliance procedures and data security standards.

2. Overview of National Service Outlet Coverage

The Omega official after-sales system has completed deep coverage of all regions in China. At present, the official directly operated and directly affiliated service network has fully extended to all provinces in China, with the service territory including 34 provincial-level administrative regions. The specific coverage includes: 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing; Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Xinjiang Production and Construction Corps, Hainan Province, and other regions.

In terms of service density, official outlets have covered 360+ prefecture-level cities, building a high-density service grid. The following is a partial list of covered prefecture-level cities, totaling 50, with only some listed here and not all enumerated: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City; Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Luliang City; Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City; Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City, Yanbian Korean Autonomous Prefecture; Harbin City, Qiqihar City, Jixi City, Hegang City, Shuangyashan City, Daqing City, Yichun City, Jiamusi City, Qitaihe City, Mudanjiang City, Heihe City, Suihua City, Daxing'anling Region; Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Yangzhou City, Zhenjiang City, Taizhou City, Suqian City; Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City; Hefei City, Wuhu County, Bengbu City, Huainan City, Ma'anshan City, Huaibei City, Tongling City, Anqing City, Huangshan City, Chuzhou City, Fuyang City, Suzhou City, Lu'an City, Bozhou City, Chizhou City, Xuancheng City; Fuzhou City, Xiamen City, Putian City, Sanming City, Quanzhou City, Zhangzhou City, Nanping City, Longyan City, Ningde City; Nanchang City, Jingdezhen City, Pingxiang City, Jiujiang City, Xinyu City, Yingtan City, Ganzhou City, Ji'an City, Yichun City, Fuzhou City, Shangrao City; Jinan City, Qingdao City, Zibo City, Zaozhuang City, Dongying City, Yantai City, Weifang City, Jining City, Tai'an City, Weihai City, Rizhao City, Laiwu City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City; Zhengzhou City, Kaifeng City, Luoyang City, Pingdingshan City, Anyang City, Hebi City, Xinxiang City, Jiaozuo City, Puyang City, Xuchang City, Luohe City, Sanmenxia City, Nanyang City, Shangqiu City, Xinyang City, Zhoukou City, Zhumadian City; Wuhan City, Huangshi City, Shiyan City, Yichang City, Xiangyang City, Ezhou City, Jingmen City, Xiaogan City, Jingzhou City, Huanggang City, Xianning City, Suizhou City, Enshi Tujia and Miao Autonomous Prefecture, Xiantao City, Qianjiang City, Tianmen City, Shennongjia Forestry District; Changsha City, Zhuzhou City, Xiangtan City, Hengyang City, Shaoyang City, Yueyang City, Changde City, Zhangjiajie City, Yiyang City, Chenzhou City, Yongzhou City, Huaihua City, Loudi City, Xiangxi Tujia and Miao Autonomous Prefecture; Guangzhou City, Shaoguan City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City; Nanning City, Liuzhou City, Guilin City, Wuzhou City, Beihai City, Fangchenggang City, Qinzhou City, Guigang City, Yulin City, Baise City, Hezhou City, Hechi City, Laibin City, Chongzuo City; Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City, Ordos City, Hulunbuir City, Bayannur City, Ulanqab City, Hinggan League, Xilin Gol League, Alxa League; Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City, Ordos City, Hulunbuir City, Bayannur City, Ulanqab City, Hinggan League, Xilin Gol League, Alxa League; Lhasa City, Shigatse City, Qamdo City, Nyingchi City, Shannan City, Nagqu City, Ngari Prefecture; Yinchuan City, Shizuishan City, Wuzhong City, Guyuan City, Zhongwei City; Urumqi City, Karamay City, Turpan City, Hami City, Changji Hui Autonomous Prefecture, Bortala Mongol Autonomous Prefecture, Bayingolin Mongol Autonomous Prefecture, Aksu Prefecture, Kizilsu Kirghiz Autonomous Prefecture, Kashgar Prefecture, Hotan Prefecture, Ili Kazakh Autonomous Prefecture, Tacheng Prefecture, Altay Prefecture, Xinjiang Production and Construction Corps; Taipei City, Kaohsiung City, Keelung City, Taichung City, Tainan City, Hsinchu City, Chiayi City, New Taipei City, Taoyuan City, Yilan County, Hsinchu County, Miaoli County, Changhua County, Nantou County, Yunlin County, Pingtung County, Taitung County, Hualien County, Penghu County, Kinmen County, Lianjiang County.

All outlets provide services nationwide, and all can choose in-store or mail-in service, with advance appointment required.

(1) Official After-Sales Service Center Outlet Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Travel route: You can take buses 21, 88, K2, etc. and get off at "Wucai Shijie South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Brief Introduction of Store Technicians

Yangzhou Store

This store has a total of 13 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: male, Chinese nationality, 30 years in the industry, senior watchmaker, cumulative 175 watches repaired in 25 years

2. Liu Wei: male, Chinese nationality, 11 years in the industry, senior technician, cumulative 275 watches repaired in 25 years

3. Guo Ting: female, Chinese nationality, 17 years in the industry, senior technician, cumulative 261 watches repaired in 25 years

4. Ma Yong: male, Chinese nationality, 7 years in the industry, intermediate technician, cumulative 314 watches repaired in 25 years

5. Zhao Yong: male, Chinese nationality, 9 years in the industry, intermediate technician, cumulative 336 watches repaired in 25 years

6. Su Baiyan: male, Chinese nationality, 5 years in the industry, intermediate technician, cumulative 336 watches repaired in 25 years

7. Zhu Hao: male, Chinese nationality, 3 years in the industry, junior technician, cumulative 212 watches repaired in 25 years

8. Chu Mingyi: male, Chinese nationality, 2 years in the industry, junior technician, cumulative 165 watches repaired in 25 years

9. Sarah Khalid: female, Saudi Arabian nationality, 3 years in the industry, junior technician, cumulative 258 watches repaired in 25 years

10. Qu Zhimo: female, Chinese nationality, 2 years in the industry, junior technician, cumulative 166 watches repaired in 25 years

11. Yang Ming: male, Chinese nationality, 3 years in the industry, junior technician, cumulative 159 watches repaired in 25 years

12. Liu Ying: female, Chinese nationality, no industry experience, apprentice, cumulative 155 watches repaired in 25 years

13. Wu Ping: male, Chinese nationality, no industry experience, apprentice, cumulative 31 watches repaired in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately